Written by 9:07 pm SaaS

5 Interesting Learnings from HubSpot at $2.4 Billion in ARR

HubSpot is a prominent figure in the SaaS and Cloud world, known for its sales, marketing, support tools, and more. With a $32 billion market cap, it continues to grow at 24% and is heading towards profitability despite challenges in the market.

Despite its success, HubSpot has adapted its strategies to navigate the changing landscape effectively.

5 Interesting Learnings:

#1. New customers are still growing 23% a year, even at 200,000+ Customers and $2.4 Billion in ARR.

HubSpot continues to attract new customers, showing consistent growth even with a large customer base.

#2. Revenue Growth is Up Just 24%. NRR Likely Down to Around 100%.

Despite revenue growth, Net Revenue Retention has decreased, reflecting market challenges.

#3. ACV Basically Flat at $11,365

Despite efforts, the Average Contract Value remains steady, indicating changes in the market dynamics.

#4. Rocketed to Almost 20% Non-GAAP Operating Profit

HubSpot has significantly improved its operating margins, showcasing efficiency in its operations.

#5. 7,770 Employees. So About $310,000 in Revenue Per Employee

The company has optimized its workforce, aiming for higher revenue per employee.

Additionally:

#6. 60% of Its Pro and Enterprise Customers Use 2 or More HubSpot Products

HubSpot’s multi-product strategy has been instrumental in its growth.

#7. Gross Retention in “The High 80s”

HubSpot shows strong customer retention even in challenging times.

#8. Expecting Clearbit to Add 1% to Revenue Growth

The acquisition of Clearbit is expected to have a minor impact on revenue growth.

#9. Partners Still Contribute 40% of NRR

Partnerships are a significant driver of revenue for HubSpot, showcasing the importance of collaboration.

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